Stuart J. Birkel, an 11-year MDRT member from Norfolk, Virginia, had a related but different issue when hiring a second administrative staff member. “Either I or my partner would ask the staff if something was done, and one would look at the other and say, ‘Well, I thought she was doing it,'” he said. “And the other said, ‘I thought she was doing it.'”<\/p>\n
To solve this, Birkel’s practice divided the roles for these staff members, with one handling all new business and other tackling existing business like death claims, follow-ups to sales or otherwise. “That was an easy transition once each person understood their job description and what they were responsible for,” he said.<\/p>\n
![\"\"](\"images\/staff-communication.jpg\")
<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[31],"tags":[],"yoast_head":"\n