For children with life-threatening illnesses and their families, it is priceless to be able to spend a week playing, laughing and creating memories. At the Give Kids the World Village, more than 151,000 families from all 50 states and more than 76 countries have done exactly that.

Have your staff members ever had a misunderstanding about who was responsible for what? Or have you tried to teach a new employee to do something, only to realize you didn't know enough about the role of the person whose job they were taking over? You're not alone, and many MDRT members have seen the need to simplify this process of communication and staffing.

On a recent vacation, Angelia Z. Shay, CLU, ChFC, noticed her two travel mates doing something that was entirely contrary to the purpose of the trip: They were working.“We were supposed to have gone to have time away; the two other girls were constantly in their email and on their phone,” the 17-year MDRT member from Glen Allen, Virginia, said.